These terms are a legal agreement between you (and, if you use LaunchRadar for an organisation, that organisation) and IGNISTECH LTD (“we”, “us”), a company registered in England and Wales under company number 16892976, with its registered office at 21 Winterberry Way, Nantwich, Cheshire, which operates the LaunchRadar service (“LaunchRadar”). By creating an account or using the service you agree to them. If you are using LaunchRadar on behalf of an organisation, you confirm you are authorised to bind it.
1. The service
LaunchRadar analyses a product URL you provide and produces a Growth Score, a prioritised backlog of growth tasks, launch plans, search and AI visibility reports, and Opportunity Radar results, and drafts related content. Much of this output is generated by AI and may be inaccurate, incomplete or out of date. It is provided for your consideration only and is not professional marketing, legal, financial or other advice. You are responsible for reviewing output and deciding whether and how to use it.
2. Accounts
You must provide accurate account information and keep it current. You are responsible for activity under your account and for keeping your login credentials secure. Tell us promptly at launchradar@outlook.com if you suspect unauthorised use. Accounts are for a single user; do not share a login.
3. Acceptable use
You agree not to:
- submit a URL you do not own or have permission to analyse, or use LaunchRadar in a way that breaches the target site’s terms of use or applicable law;
- use the service to send spam, harass anyone, infringe intellectual property or privacy rights, or post content that is unlawful, deceptive or misleading;
- copy, resell, sublicense or provide the service to third parties except as expressly permitted;
- reverse engineer, decompile or attempt to extract source code, except to the extent this restriction is prohibited by law;
- probe, scan or test the vulnerability of the service, or circumvent authentication, rate limits or plan limits;
- use automated means to overload the service or interfere with other users.
4. Opportunity Radar and drafted replies
Opportunity Radar surfaces publicly posted discussions and can draft a suggested reply. LaunchRadar never posts anything for you. If you choose to post a reply, you do so under your own account on the relevant platform, you must comply with that platform’s rules, and you must disclose your connection to the product where the platform or the law requires it. You are solely responsible for anything you post.
5. Plans, billing and renewals
- LaunchRadar offers a free plan and paid plans (Builder and Growth), billed monthly or annually in GBP through Stripe.
- Paid plans renew automatically at the end of each billing period until cancelled. You can cancel at any time from the billing portal; cancellation takes effect at the end of the current period and you keep access until then.
- Except where the law requires otherwise, payments are non-refundable and we do not provide partial-period refunds. Prices are exclusive of taxes unless stated; applicable taxes are added at checkout.
- We may change plan prices or contents. We will give at least 30 days’ notice of a price increase, which will apply from your next renewal; you can cancel before then if you do not accept it.
- Metered plan limits reset at the start of each calendar month. Access to paid features ends when a subscription lapses or is cancelled.
6. Your content and our intellectual property
You retain ownership of the URLs and information you submit and of the outputs LaunchRadar generates specifically for your projects. You grant us a worldwide, non-exclusive licence to host, copy, process and display that content and those outputs as needed to operate the service for you and to keep it secure. We and our licensors own the LaunchRadar software, interfaces, branding and any aggregated or de-identified insights derived from use of the service.
7. Third-party services
LaunchRadar relies on Clerk (authentication), Stripe (payments) and Anthropic (AI processing). Your use of the service is also subject to those providers’ terms, and we are not responsible for their acts or omissions.
8. Availability and changes
The service is provided on an “as is” and “as available” basis. We do not guarantee it will be uninterrupted or error-free, and we may modify, suspend or discontinue features. We will try to give reasonable notice of material adverse changes.
9. Disclaimers
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that LaunchRadar will increase your traffic, users or revenue, or that AI-generated recommendations are accurate or suitable for your situation.
10. Limitation of liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that, we are not liable for loss of profits, revenue, goodwill, data or anticipated savings, or for any indirect or consequential loss; and our total liability arising out of or relating to the service is limited to the greater of the amounts you paid us in the 12 months before the event giving rise to the claim, or £100.
11. Indemnity
You will indemnify us against claims, losses and reasonable costs arising from your misuse of the service, your breach of these terms, the content you submit, or any reply or other content you publish based on LaunchRadar’s output.
12. Suspension and termination
We may suspend or terminate your access if you breach these terms, if required by law, or to protect the service or other users. You may stop using LaunchRadar and close your account at any time. On termination your right to use the service ends and your data is handled as described in the Privacy Policy.
13. Changes to these terms
We may update these terms from time to time. We will update the “last updated” date and, for material changes, give notice by email or in the app. Continuing to use LaunchRadar after changes take effect means you accept them.
14. Governing law
These terms and any dispute relating to them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any competent court.